Employment and Immigration Canada Vol. 2 No. Emploi et Immigration Canada Public Affairs B.C./Yukon Region U January Region Takes First Steps Toward “Revitalization” An article in the December 1983 edi­ tion of Panorama noted some ‘‘pro­ posed changes to the Employment Service” developed by the National Steering Committee of the Employ­ ment Service, of which Grant Botham, Director General, B.C./ Yukon is an active member. To support the DG and provide regional participation, a Regional Project Advisory Committee has been set in place to review National Steering Committee projects and provide responses and comments. The process to change or “revital­ ize” the Employment Service is now underway. The principle behind revitalization suggests that manag­ ers have flexibility within national/regional policy guidelines to plan and deliver services according to the needs of the local community. Putting that principle into practice is a complicated task. The National Steering Committee perceives the Employment Service as having four main areas: labour exchange activities; labour market The Project Advisory Committee is chaired by Bert Sabiston, Manager, Employment Services, and mem­ bers include: Vic Buckley, District Manager, Fraser Valley; Steve Nowak, Chief, Employment Opera­ tions; Steve Bridger, Chief, Labour Market Services Support; Jean Shepherd, Manager, CEC East Hastings St.; Andrew Lane, Man­ ager, CEC North Vancouver; and Bob McFarland, Manager, CEC Kelowna. Each must work well to ensure that the Employment Service can help Canada’s workers and employers by being able to respond to anticipated changes in the labour market and new technology. The Regional Project Advisory Com­ mittee has reviewed the four compo­ nents of the Employment Service and submitted responses to the National Steering Committee. Labour Exchange Activities With such labour exchange activities as jobs inventory, registration and intake, selection and referral of workers, the Region noted the impor­ tance of concentrating services mainly on those employers who play a significant role in promoting labour market adjustment through, for example, human resource develop­ ment and worker clients registered at the CEC. Thus, each CEC should develop a marketing strategy relevant to the area it serves. The following is their response to the Panorama article. Further revi­ talization updates will appear in future Info Access issues. Director General Grant Botham has stated that “field participation is necessary in the revitalization pro­ cess. The National Steering Commit­ tee has generated a real interest in obtaining regional and local CEC input.” information; human resource devel­ opment for workers; and human resource development for employers. Director of Employment and Insu­ rance Bill Gardner - - “districts are now participating in revitalization projects”. With client registration, an in-depth analysis may be necessary to deter­ mine the effectiveness of retaining certain kinds of data. File search time could be saved by colour coding dif­ ferent types of services applicable to the client. If assisted referral proce­ dures are to be continued, a clear continued on page 4 Women Being Trained in Non-Traditional Occupations Twenty-four year old Ingrid Lae is the first woman in B.C. to become a full-time, first class film projection­ ist and she’s delighted. So is her employer, Leonard Schein, owner of the Ridge Theatre in Vancouver, where Ingrid has worked most of the last four years behind the concession stand. According to Schein, the intro­ duction of computerized-automated film projection equipment has led to the current trend in the United States whereby a film projectionist takes on the dual role of theatre manager. “Eventually, automation will be intro­ duced in theatres throughout B.C. When that happens, opportunities will arise for projectionist/managers. With added responsibilities, these positions will provide better pay,” he added. Women’s Seminars Underway A believer in equal opportunities, Schein says women in non-traditional occupations are willing to work harder to prove that they are capable. He put his theory to test in 1982 after receiving financial assistance under the General Industrial Training (G.l.T.) program to provide Lae with 20 weeks of on-the-job training. Under G.I.T., employers training women in non-traditional occupa­ tions are reimbursed up to 75 percent of wages involved. “Lae is by far the best projection­ ist this theatre has had.” added Schein. “She is extremely conscien­ tious in her work.” Since there is no formal class­ room instruction available for this particular trade, a person has to be on the job for 1,000 hours of training prior to receiving his or her projec­ tionist license. The first class license for theatres with an audience over 500 seats, is the hardest to achieve. “I’ve had to take a couple of elec­ trical courses to master the mechani­ cal background necessary for the job,” explained Lae. “ But in the years I’ve worked in theatres, I’ve always wanted to be a projectionist. I enjoy working in the evenings and it’s excit­ ing to be able to put on shows for large audiences.” Schein has already negotiated another G.l.T. contract to train a second projectionist in his theatre. His positive approach towards women in the labour force is ulti­ mately the type of attitude our Com­ mission is attempting to impress upon employers. As part of this pro­ cess, Valerie Ward, the regional Women’s Employment Counselling Consultant, has co-developed a oneday seminar entitled, “The Workplace in Transition: Integrating Women Effectively.” Designed jointly with Women in Trades, Kootenay Coun­ cil, this seminar will assist employers, trade school instructors, supervisors and employment counsellors in deal­ ing with conflicts and issues involved in women’s increasing participation in the trades and technology workplace. To augment the seminar, an audio-visual presentation, “What Happens to Women in Tradesland” was also produced by the Women in Trades, Kootenay Council. Accord­ ing to Ward, this is the only audio­ visual production in Canada designed to address a primarily male audience on this subject. “We’ve held three seminars to date,’ she added. “Additional group facilitators will be trained in January so that more presentations may be given throughout this region.” Both the seminar development and slide presentation were funded by the B.C. Provincial Council of Car­ penters, CEIC, the Carpentry Apprenticeship Joint Board, Secre­ tary of State and the B.C. Human Rights Commission. Additional fund­ ing for the slide show was provided by the B.C. Ministry of Labour, Women’s Office. Positive Approach “We are approaching the whole issue of women in the workplace from a different angle,” explained Ward. “Most of the educational resource material developed to date is aimed at assisting women to cope with the obstacles, the negative atti­ tudes and the outright harassment they sometimes encounter in tradi­ tionally male-dominated industries. Although it’s important that we teach women assertiveness and communi­ cation skills to deal with these issues, perhaps a better approach in the long run is to prevent such difficulties by educating and helping men under­ stand the job situation from a women’s perspective.” “The overall tone of the seminar is positive. It assumes that men want to be progressive but that they need assistance in relating to women on the job or in training. It’s an unfamil­ iar situation for many of them,” she said. “Through our seminars, we explore the myths surrounding women’s capacity to work in the trades and technology fields. By creating an understanding, we hope to bridge a gap which will enable us to work together with men in achiev­ ing a common solution.” Women’s participation in the trades workforce is steadily increas­ ing. Statistics Canada reports that there are 100,000 more women in non-traditional jobs across the coun­ try during 1983 than six years ago. For many, this shift has become a matter of survival, for a number of reasons. More women are now their family’s primary breadwinner and tra­ ditional jobs are not only low-paying but many are being phased out due to technological changes. Others like Lae, are turning to the Women in Non-Traditional Occu­ pations (W.I.N.T.O.) program to become electronic technicians, body-shop mechanics, welders, upholsterers, marine mechanics, jewelry repairers, and heavy equip­ ment operators. “Future demand is expected to be high in these and a number of other non-traditional occupations,” Ward added. “Women entering these fields would certainly seem to be tak­ ing a step in the right direction.” Immigration Investigation is a Vital Function Immigration law is a very com­ plex and sometimes controversial subject and the large number of peo­ ple wishing to immigrate to Canada puts a tremendous workload on our Immigration Officers both here at home and around the world. As a massive country with a small population, enormous resour­ ces and an undoubted future, Can­ ada is particularly attractive to would-be immigrants. This country is also looked on as a ray of hope to the streams of people thrown up by civil war, violence, starvation and mass persecution. As a result, policies have been developed to deal with, firstly, the many people who wish to settle in Canada legally and, secondly, to see that undesirables are prevented entry, or should they gain entry, ensure their removal. Canada has a record second to none for its attitude to the reunifica­ tion of families, refugee settlement and in selecting skilled and talented people who can contribute to the country’s overall economy. Visitors in the Millions Anyone can apply to immigrate to Canada at any Canadian govern­ ment office outside the country, but visitors who decide they want to live here permanently cannot do so by remaining and applying from within. Because there are obstacles to obtaining permanent residence or prolonging visits, many people attempt to circumvent the regulations by illegal means. Some are success­ ful and do manage to stay. One of the main difficulties of the Immigration Enforcement Offic­ ers is in dealing with the sheer numbers who come to Canada each year. Out of an average of 85 million entries each year, 40 million are vis­ itors, with almost four million of that total coming to B.C. Detecting Illegal Entrants Future Chefs Receive Enhanced Training B.C.’s hospitality and tourism indus­ try is getting a boost from an enhanced culinary apprentice pro­ gram recently announced under the National Training Act. Fifty new apprentices seeking to become chefs will be recruited and trained, while another fifty, already inden­ tured, will receive skills upgrading. There are many thousands of documents produced to establish identity and purpose of visit, but not all are genuine. Pages of a passport may be substituted, photographs changed. Canadian Social Insurance cards and other documents are easily purchased in pubs, from unscrupu­ lous agencies and from the under­ world. Many of these documents are stolen, loaned to friends or relatives, or lost by their owners. Sophisticated methods have been devised to detect false docu­ ments. The use of “Black Light” can detect alterations and erasures. Mod­ ern electronics provided computer­ ized storage and retrieval of information on known undesirables. There is a high degree of control at the various ports of entry, and Visa Officers overseas accomplish the same purpose with a high level of success. Immigration officers have the powers of arrest for Immigration pur­ poses and work closely with other law enforcement agencies. Hearings are held frequently to determine whether a person should be removed or allowed to remain in the country. These violations by aliens car be very costly to the taxpayer and those working illegally may be taking jobs that could be held by Canadians There is no doubt that there will be continuing pressure on Canada to absorb large numbers of people from all parts of the world in the future. But with improving controls from within the Commission and the continuing support of other agencies and the public, the success of preventing undesirables from entering Canada will continue to increase. Further information of the role of the Immigration Investigation Unitsis available on a slide/tape audio visual presentation from Regional Head­ quarters Public Affairs. Cost-shared by the federal and pro­ vincial goverments and co-ordinated by the B.C. Hospitality Industry Education Advisory Committee (HEIAC), the $800,000 program will fund 60% of training costs, includ­ ing trainee wages, with the balance coming from participating employ­ ers Employers using the program range from the Holiday Inn on Broadway in Vancouver to Peachy Keane’s Restaurant in Victoria to A & F Cat­ ering in New Westminster. Thirty new apprentices have already been placed, twenty-three of them with new establishments. “We’re going to need these people, especially when Expo ’86 arrives,” said Ken Lee, Supervisor of the HEIAC program at Tenth Ave. CEC. “The key is to start training now. This is a forward thinking program.” A family undergoes part of the scene at Vancouver Airport. immigration procedure in a typical continued from page 1 regional policy should be in place to identify job ready or target clients. Labour Market Information The Region confirmed the impor­ tance of providing necessary labour market information to workers, to employers and institutions, but agreed that a set of minimum data requirements should be developed nationally. The Region also supported an NHQ proposal to disseminate employment market information with particular emphasis on self-service, differentia­ tion between information giving and counselling, and computerization of information. Human Resource Development for Workers There are three proposed levels of service: — regular (referral, file search, dispensing labour market informa­ tion to job-ready clients) — enhanced (assistance to clients in developing occupational goals, job search or job mainte­ nance skills). — special service (assisting clients with serious employment barriers in life skills, job search, occupational skills, specialized marketing and job referral). A regional policy will be required to address the service needed for the potentially large number of clients in each of the three levels. In addition, equality of access to employment services must be ensured in register­ ing special needs and target group clients. Human Resource Development for Employers This component also proposes three levels of service: — regular (selection and referral of suitable clients to fill job vacan­ cies, provision of labour market information). — enhanced (assistance to employers requiring recruitment strategies, work force planning, provision of in-depth labour market information). — special (assisting employers with serious personnel problems). The Region feels that flexibility is required in identifying services to employers. Obviously, as previously stated, the Commission cannot be of service to all employers. However, there is a need to make the levels of service recognizable. Details of the levels will depend on local commun­ ity conditions and the size of the CEC. Much of this decision-making should be left to the CEC Manager. Revitalization of the B.C./Y.T. Region The first steps toward revitalization are being taken. Recently some Dis­ trict and CEC Managers met to review the Registration and Job Information Centre projects. “The Districts are now participating in revitalization projects and have submitted their views and items on selective registration and the func­ tioning of the Job Information Cen­ tre,” said Director of Employment and Insurance Bill Gardner. “We will be reviewing such services as the provision of labour market informa­ tion, employment counselling and levels of services to worker and employer clients,” he added. “Results of such reviews will influ­ ence future regional policies of CEC services in response to our commit­ ment to revitalization,” said Grant Botham. “Involvement in many more exercises of this nature can be antici­ pated in the next few months within the framework of the national revitali­ zation schedule.” INFO ACCESS is a newsletter for CEIC staff throughout the B.C./Yukon region. Contribu­ tions are welcome: send to Public Affairs, P.O. Box 11145, 1055 W. Georgia, Vancouver, B.C. Affirmative Action (The following is excerpted from "Affirmative Action: What It’s All About” in the Public Service Com­ mission publication Dialogue, Nov­ ember 1983.) Mixed reaction from public servants greeted Treasury Board’s announce­ ment, on 27 June, 1983, of the Affir­ mative Action Program to be implemented in the Public Service. Some members of underrepresented groups were enthusiastic; others remained skeptical. Some managers declared their goodwill; others were concerned about the added responsi­ bility. And some public servants, not part of the targetted group, felt threatened. Thus we would like to present the facts about affirmative action. According to Treasury Board: “The federal Affirmative Action Program is a comprehensive systems-based approach to the identification and elimination of discrimination in employment.” A Note on Affirmative Action from the Director General, B.C./Yukon I am pleased to be able to take this opportunity to express my firm support for the Affirmative Action concept, the 1983-84 goals and objectives and the Affir­ mative Action Planning Committee. Affirmative Action within the federal public service encompasses three target groups: women, indigenous peoples and the physically handicapped. Subsequent issues of Info Access will incorporate articles relating to all areas of affirmative action. One of our initiatives will be to address topics surrounding the competition process. I look forward to the continued progress of Affirmative Action in the B.C./Yu­ kon Region and I know that all members of our staff will lend their support, encouragement and participation in order that we may reach the goals and objectives for this fiscal year.